Documentation

Emails you get

The fifteen messages Tagyard can send, why they arrive, and which three you cannot switch off.

Tagyard does not send a newsletter. Every message belongs to something happening to your account or your measurement server, and there are fifteen of them.

About your account

Message When
Confirm your email address When you create your account.
Set a new password When you ask for it yourself.
Your password has been changed After it has been done — including when it was you.

That last one is deliberate, and it cannot be switched off: if someone else changes your password, that message is the only way you find out.

About access

Message When
You have been invited to a measurement server When someone invites you. There are two versions: one if you have no account yet, one if you do.
Someone now has access To whoever sent the invitation, as soon as it is accepted.
Your access has been revoked When you are removed from a measurement server.

See Roles and permissions for what an invitation actually grants, and Working for clients for the order of steps at an agency.

About the trial

Message When
The trial is ending Three days ahead.
The trial has ended On the day itself.

About your usage

Message When
You are at 80% of the limit So you can act before anything stops.
You have reached the limit At 100%.
Measuring has stopped When the measurement server is closed off.

These three cannot be switched off. They are about measuring that stops, and that is exactly the kind of message you do not want to read only afterwards. What happens at 80, 100 and 110 percent is in Counting requests.

About payment

Message When
The subscription has started At the first payment.
The payment failed On a failed direct debit.
The subscription is ending With the date included.

These go to the account owner — whoever pays. An administrator or reader on a measurement server does not receive them.